Last updated: July 29, 2026 · Versión en español abajo
MyFamilyBirth exists to help families preserve their lineage. Names, faces, voices and stories fade within a generation or two unless someone writes them down — our goal is to make that preservation easy, beautiful and collaborative, so grandparents, parents and children can build one living record of where the family comes from and keep it for the generations that follow.
MyFamilyBirth provides an online family-tree application operated by MyFamilyBirth ("we", "us"). You are responsible for the content your family adds (names, photos, voice notes) and confirm you have the right to share it. You must be 18 or older to create an account.
Your family's history is intimate, and we treat it that way. We are committed to keeping your data private, protected and yours: we do not sell it, we do not show ads against it, and we do not mine it. Trees are visible only to the people who hold the tree's invitation code or an account on that tree.
Security measures we have implemented include: encrypted connections everywhere (HTTPS enforced with HSTS); a strict Content-Security-Policy and hardened security headers against script injection; passwords stored only as one-way cryptographic hashes (we cannot read them); a strong password policy; sign-in throttling and anti-bot protections; each family's tree isolated in its own private storage, never mixed with other families; signature-verified payment notifications; and automatic periodic backups. Payment card details are handled entirely by Stripe, a certified PCI-DSS Level 1 processor — card numbers never touch our servers.
No online service can promise perfect security, but protecting what your family entrusts to us is a commitment we take personally, and we continue to improve these protections over time. If you ever have a security concern, contact us immediately through your tree's Support tab.
Paid plans are billed through Stripe: Monthly, Annual, and Lifetime (one-time payment). Prices are shown before purchase. You may downgrade or cancel at any time from View Plans → Manage billing; cancelling stops future charges and moves the tree to the Free plan at the end of the paid period. Card limits per plan apply as published.
What happens after a cancellation, and the free plan. Nothing is ever deleted or restricted — every card, photo and voice note stays saved, fully visible, openable and in full color, and cards are unlimited on every plan, forever. Three premium features — the Birthdays button, Family chat and voice notes of up to 5 minutes — are included free while a tree grows to its first 45 cards (the trial). Past 45 cards on the Free plan, and immediately when a paid subscription ends, those three features stop working: previously recorded voice notes keep their full length and remain playable, but new recordings are limited to 10 seconds, and the Birthdays button and Family chat require a subscription. There is no courtesy period — the three features simply pause until a subscription is active again, and everything else keeps working normally. Upgrading to any paid plan — including the one-time Lifetime plan — reactivates the three features instantly.
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, availability, or non-loss of data. We do not guarantee uninterrupted operation; maintenance windows, hosting incidents, third-party outages (including payment and email providers), data corruption, or force-majeure events may cause downtime or loss. You are responsible for keeping your own copies of irreplaceable photos and recordings; the built-in exports (PDF/PNG) exist for that purpose. Backups on our side are best-effort and are not a guarantee of restoration.
To the maximum extent permitted by law, MyFamilyBirth and its owner shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising from your use of (or inability to use) the Service. Our total aggregate liability for any claim shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or fifty US dollars (USD $50), whichever is greater.
You agree to indemnify and hold harmless MyFamilyBirth and its owner from claims arising out of content you or your invited family members upload, your misuse of the Service, or your violation of these Terms.
No unlawful content, no attempts to breach security, no abuse of other families' data. We may suspend or terminate accounts that violate these Terms; where reasonably possible we will warn first. Sections 3–7 survive termination.
We store the data needed to run the Service (account details, tree content, technical logs). We do not sell personal data. Payment details are handled by Stripe and never touch our servers.
| Plan | Refund window |
|---|---|
| Monthly | Full refund only within the first 15 days of the billing month. No refund after day 15 of that month. |
| Annual | Full refund within the first 30 days after purchase. No refund after 30 days. |
| Lifetime | Full refund within 60 days of purchase; no refund after that. |
Refund abuse. A second refund request across any accounts belonging to the same person is not tolerated: we reserve the right to refuse it and to permanently block that person's email address(es) from creating new accounts.
We may update these Terms; material changes will be posted on this page with a new date. These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, and disputes shall be resolved in its courts. Contact: support requests through your tree's panel, or the contact option on myfamilybirth.com.
This document is provided for clarity and is not legal advice; MyFamilyBirth recommends independent review by an attorney.
Al crear una cuenta, comprar un plan o usar myfamilybirth.com aceptas estos Términos.
Nuestra misión: MyFamilyBirth existe para ayudar a las familias a preservar su linaje: que los nombres, rostros, voces e historias no se pierdan con el paso de las generaciones, y que abuelos, padres e hijos construyan juntos un registro vivo de dónde viene la familia.
Seguridad y privacidad: Tus datos son de tu familia y de nadie más — no los vendemos, no mostramos publicidad ni los explotamos. Protecciones implementadas: conexiones cifradas (HTTPS con HSTS), cabeceras de seguridad estrictas contra inyección de código, contraseñas guardadas solo como hash criptográfico (no podemos leerlas), límites contra intentos de acceso y bots, cada árbol aislado en su propio almacenamiento privado, notificaciones de pago verificadas por firma y copias de seguridad automáticas. Los datos de tarjeta los maneja exclusivamente Stripe (certificado PCI-DSS Nivel 1): los números de tarjeta nunca tocan nuestros servidores. Ningún servicio puede prometer seguridad perfecta, pero proteger lo que tu familia nos confía es un compromiso personal.
Planes: Mensual, Anual y De por vida (pago único), cobrados por Stripe. Puedes bajar de plan o cancelar en cualquier momento desde Ver planes → Administrar pago.
Qué pasa al cancelar, y el plan Gratis. Nada se borra ni se restringe jamás — cada tarjeta, foto y nota de voz sigue guardada, visible, abrible y a todo color, y las tarjetas son ilimitadas en todos los planes, para siempre. Tres funciones premium — el botón de Cumpleaños, el Chat familiar y las notas de voz de hasta 5 minutos — se incluyen gratis mientras el árbol crece hasta sus primeras 45 tarjetas (la prueba). Pasadas las 45 tarjetas en el plan Gratis, e inmediatamente al terminar una suscripción de pago, esas tres funciones dejan de funcionar: las notas de voz ya grabadas conservan toda su duración y siguen reproducibles, pero las grabaciones nuevas se limitan a 10 segundos, y el botón de Cumpleaños y el Chat familiar requieren suscripción. No hay período de cortesía — las tres funciones simplemente se pausan hasta que haya una suscripción activa, y todo lo demás sigue funcionando con normalidad. Mejorar a cualquier plan de pago — incluido De por vida (pago único) — reactiva las tres funciones al instante.
Eliminación y recuperación: Eliminar la cuenta del administrador elimina todo el árbol. Una suscripción mensual activa debe cancelarse primero. Si el árbol tiene más de 20 tarjetas: Gratis y Mensual se pueden recuperar por 30 días; Anual, durante el resto del año pagado (el tiempo sigue corriendo aunque el árbol esté eliminado); De por vida (eliminado después de 60 días de la compra), en cualquier momento. La recuperación se hace en la misma dirección web del árbol, iniciando sesión como Administrador ("¿Olvidaste tu contraseña?" disponible). La recuperación es una cortesía de UNA sola vez por árbol; una segunda eliminación es inmediata y permanente. Árboles con 20 tarjetas o menos se eliminan de forma permanente e inmediata. Al vencer la ventana, todo se borra automáticamente y para siempre.
Disponibilidad: El servicio se ofrece "tal cual", sin garantías; pueden ocurrir caídas del servidor, mantenimientos o fallas de terceros. Guarda tus propias copias (exportaciones PDF/PNG). Limitación de responsabilidad: nuestra responsabilidad total se limita a lo pagado en los últimos 12 meses o USD $50, lo que sea mayor. Ley aplicable: Massachusetts, EE. UU.
Reembolsos: Mensual — solo dentro de los primeros 15 días del mes; Anual — dentro de los primeros 30 días; De por vida — reembolso completo dentro de 60 días de la compra; sin reembolso después. Una segunda solicitud de reembolso no se tolera y puede resultar en el bloqueo permanente del correo para crear cuentas nuevas.